Refund Policy
Draft policy. Needs review by WebWarheads before launch.
7-day money-back guarantee
If you are not happy with your website, tell us within 7 days of your first payment and we will refund that payment in full. This applies once per customer.
Monthly subscriptions
After the first 7 days, monthly payments are non-refundable. Cancelling stops future charges, and your site stays online until the end of the period you have paid for.
Yearly subscriptions
Yearly plans can be refunded within 14 days of purchase. After that, we refund the unused full months remaining, minus the months already used at the standard monthly price.
Duplicate or failed charges
Accidental duplicate charges and payments taken after a confirmed cancellation are always refunded in full, as soon as we are told about them.
What is not refunded
Third-party costs paid to other companies — such as a domain name bought from your own registrar — are not refundable by us. Accounts closed for breaking our terms are not refunded.
How to request a refund
Send us a message through the contact page with the email on your account. We reply within 2 business days, and approved refunds return to your original payment method within 5–10 business days, depending on your bank or card issuer.